SALESmanago: The New Engine of Your Growth
SALESmanago is Europe’s only AI-powered Customer Engagement Platform for the mid-market. Together with Thulium, we now form one group – combining service and marketing to help you engage, convert, and retain your customers at every stage of their journey, across every channel.
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SALESmanago is an AI-based, comprehensive Customer Engagement Platform (CEP), used by over 2,000 companies in 50 countries. It combines a powerful customer data platform with advanced marketing automation It helps businesses acquire, convert and engage customers through AI personalisation and consistently planned customer journeys.

Customer Data
Unify all your customer information in a single CDP. Build 360° profiles, create precise segments, and fuel personalisation that drives loyalty and retention

Omnichannel Journeys
Send the right message at the right time across email, mobile, web push, and notifications. Automate campaigns that guide your customers smoothly from first touch to repeat purchase.

AI-Powered Personalisation
Boost engagement and sales with real-time product recommendations, personalised web experiences, and smart automations that adapt to customer behaviour
Adopted by 2,000+ businesses across 50 countries

Thulium + SALESmanago
One Group, One Customer Journey
Thulium organises your customer service so nothing gets lost. SALESmanago automates follow-ups, personalised recommendations, and repeat purchases. Together, we help you engage, convert, and retain customers at every stage — turning every post-purchase interaction into loyalty and long-term revenue.
Better Customer Understanding
Customer Data Platform (CDP) + Real-time Segmentation
Unify customer data from multiple sources (your site, store, Thulium and other) and build dynamic, ready-to-use segments for personalised marketing.
- Full 360° profile in agent view
- Segments update automatically
- Personalisation from the first touchpoint
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More High-Quality Leads
Lead Generation
Acquire new leads and subscribers by delivering personalised experiences on your website
- Pop-ups and forms based on visitor behaviour
- Targeted landing pages with clear CTAs
- Convert website traffic into leads with personalised messaging
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Emails That Truly Perform
Email Marketing + Campaign Automation
Create engaging email campaigns and automations without IT help. The system knows what to send and when.
- Drag & drop editor – quick and easy
- Excellent deliverability and smart targeting
- Auto-emails after service or cart abandonment
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Bring Back Lost Sales
Abandoned Cart
Recover lost sales with automated reminders and personalised deals – triggered by cart value and customer behaviour
- Send reminder emails automatically after cart abandonment
- Encourage return with tailored discounts and incentives
- Track performance and optimise recovery strategy in real time
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