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Product
Call Center
The call center system will handle your telephone calls, and IVR will offload the customer service office.
E-mail
Ticketing system - organized email management.
Chat
Modern real-time text communication.
Messenger
Support for Facebook Messenger in the contact center system.
Click2contact
Three channels, two goals - more leads, better service.
Chatbot
Relieve customer service with a chatbot on your website.
CRM
Control customer relationships, monitor their behavior, and build sales opportunities.
Reports
Measure work results and make decisions based on data.
Integrations
Enhance Thulium's capabilities with external systems.
Industries
E-commerce
See how you can increase conversion in your online store. Handle orders and complaints in the contact center system.
Tourism
See how we support reservation systems, travel agencies, and tour operators.
Car dealerships
Manage service campaigns, seasonal tire changes, and vehicle inspections for your customers.
Medicine
A customer service platform designed for the medical industry.
IT
A good service desk will improve customer experience in your company. Check out helpdesk software for technology companies and hosting firms.
Legal Services
A system to support effective debt collection.
Logistics
Customer service for logistics and transportation.
Energy/Photovoltaics
Increase sales in the photovoltaic and energy sectors with a call center program.
Pricing
Resources
Blog
Everything important about Thulium and the world of customer service.
API
Connect us with your systems.
Newsletter
Subscribe to not miss any important information.
Press centre
Press releases, technical updates, and media kits - stay up-to-date with Thulium's media center.
Documentation
See how to configure Thulium properly.
Case Studies
See how setting up a contact center based on Thulium software increases the competitive advantage of companies in the market.
Remote work
See how to effectively handle customer service from anywhere.
News
Find out how we develop the product and what we are currently working on.
Contact
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System presentation
Polski
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Thulium
What's new
What's new in the Thulium system
Find out how we develop the product and what we are currently working on. Implement new features in your system and serve more efficiently.