Cooperation rules

Terms and conditions

Our Terms and Conditions were created so you could acquaint yourself with our rules and policies in a clear and concise manner. We kindly ask you to familiarize yourself with procedures behind the way we offer our services. By using Thulium you agree to be bound by these Terms and Conditions.

Standard Service Level Agreement (SLA)

SLA sets the parameters of Thulium's availability. We know that it's of utmost importance to you for the rate of availability to be as high as possible, so we go the extra mile to be sure that using the System was smooth and without complications. This document reveals the details about the level of availability we provide and what procedures are in place to make us reach it.

Privacy Policy

We attach great importance to protecting your privacy. This document will show what we do to make your data secure. You'll learn what data we collect and when and how we process it. We'll elaborate on our standards of customer support and security procedures. We believe that reading this we'll leave you with the feeling that you've made the right choice. By using the Thulium system you accept the procedures and standards described herein.

Information about specific risks associated with the use of electronic services as well as function and purpose of Thulium Agent software

We are doing our utmost to improve the quality of our product and ensure that it is safe. This document is legally required and it informs you about potential risks using our software might involve.

Write to us.
We will happily help you.

Phone: +48 12 397 53 00
E-mail: contact@thulium.com