Customers might forget what they bought,
but they’ll never forget great support.

Thulium is the only tool you need to support your customers quickly and efficiently.

Quick and easy

You need only a couple of minutes to get up and running. We’ll help you out with the configuration.

Multiple channels

All channels integrated into one.

  • phone
  • chat
  • e-mail
  • text
  • Messenger
Happy customers

Research shows that 71% of your happy customers will express loyalty to your brand and will recommend your product.

200 000 happy people

Supported every day thanks to Thulium.

"We’ve got full control of what’s going on in all localizations. We can track the statistics of every helpline in real time. Thanks to call assessment only the most important of issues find their way to our headquarters."

Wojciech Lisowski
Customer Service Manager

"Thanks to the reports available in Thulium we can analyze the level of our customer support in real time and make business decisions based on knowledge."

Łukasz Dybka
Sales Director of E-commerce and Retail Division

"Thulium is a user-friendly system, very simple and intuitive, with lots of advanced functionalities. Their very good customer support is also worth mentioning."

Monika Rostojek
Customer Care Manager
Złote Wyprzedaże

Get started today!

Hundreds of e-mails every day? Tens of incoming calls? Tame your communication with customers and boost your online reputation.

Optimal and timely support with Thulium.
No strings attached.

Write to us.
We will happily help you.

Phone: +48 12 397 53 00